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Everything you need to know & probably some stuff you don't but here it all is anyway!

WHAT IS THE BOOK RESORT?

The Book Resort is a monthly book subscription box based in Ireland, that delivers boxes with a brand new, recently published book, Irish chocolate & a small surprise to book lovers around the world.  One time gift boxes are also available.  Don't live in Ireland?  We can send our boxes anywhere in the world via carrier pigeon (aka couriers).

HOW DOES THE BOOK RESORT WORK?

You choose either a subscription box or a one time gift box.  Around the 1st of each month, we ship your box so subscribers should have their box during the first week of the month in Ireland.  For everywhere else, we would expect you to receive the box by the second week.  One time gift boxes ship 1-2 days after date of order, unless you specify a different delivery date.

IS THE BOOK RESORT AN IRISH COMPANY?

Yes, we are 100% Irish.  In addition all the surprises are from small Irish businesses, the chocolate is sourced from Irish chocolatiers, our cards are made in Waterford and we use an Irish book wholesaler.  So are we Irish...definitely, absolutely & completely.  

WHAT IS IN THE MONTHLY BOOK BOX?

The monthly book box has a brilliant new book, delicious Irish chocolate & a little surprise every month.  If you choose a gift subscription you can have a card included in the first box if you wish.  

We use Irish suppliers, Irish chocolatiers, Irish wholesalers & an Irish printing company for our cards.

WHAT IS IN THE GIFT BOXES?

The classic gift box contains a brand new recently published book and some yummy Irish chocolate & a little gift, the same as the subscription box and you have the option of having a hand written card included with the once off box if you wish.  Please choose "This is a gift" in the checkout and fill in the message to be included.  

The luxury gift box contains 2 new recently published books, 2 skincare/beauty products from fabulous Irish beauty & skincare companies and a generous helping of Irish chocolate.

We use Irish suppliers, Irish chocolatiers, Irish wholesalers & an Irish printing company for our cards.

WHATS THE DIFFERENCE BETWEEN A SUBSCRIPTION BOOK BOX & A ONE TIME GIFT BOX?

The main differences are that gift boxes are a one time purchase, whereas the subscription box is an ongoing subscription.  A  gift box will be shipped with 1-2 working days.  The subscription boxes ship the first 3 days of every month. 

CAN I BUY A GIFT BOX FOR MYSELF?

Of course you can, just fill in your own address and the box will go directly to you.

WHEN WILL MY GIFT BOX BE SHIPPED?

We ship our boxes on a daily basis (Monday-Friday), so you can expect yours to go out fairly soon after ordering, 1-2 days is the norm.  If you live in Ireland you can expect it to be delivered very quickly.  European and international customers should allow up to 10 days for delivery.

If you require a different shipping date please call us on 083 1329794 or email us>> thebookresortie@gmail.com.

WHEN DO I GET MY FIRST MONTHLY SUBSCRIPTION BOX?

You will receive your box the first week of the following month.  If you sign up on 25th October for example, you will receive your first box during the first week in November if you live in Ireland and during the second week of November for the rest of the world.

DOES MY MONTHLY BOOK BOX ARRIVE ON THE SAME DAY EVERY MONTH?

We ship around the 1st of every month with our national couriers, so ideally everyone should have their boxes 1-2 working days after this in Ireland.  We do like to allow a little time for weekends & bank holidays so we would aim to have all of the boxes delivered during the first week of the month.  Your box may not arrive on the exact same day each month but it won't be far off.  For our European and international customers the same applies, it might not be on the same day but it should be close.

HOW DOES BILLING WORK?

You are billed each month on the same day that you signed up.  If you sign up on the 15th September, you will be charged on the 15th September and you will receive your first box during the first week of October if the box is being shipped in Ireland.  You will be billed again on the 15th October and will receive that box during the first week of November and so on. 

Our European and international customers should expect their box to arrive in the first two weeks of the month.

WHAT IS THE CUT OFF DAY FOR SIGNING UP FOR A SUBSCRIPTION BOX?

The last day of each month is the final day for signing up, ie the 30th or 31st and of course for February 2020 it wll be the 29th as its a leap year.

CAN I ORDER OVER THE PHONE?

Of course you can.  Ring us on 083 132 9794 and we can take all of your details.  

HOW DO I CANCEL MY SUBSCRIPTION?

In your account there is an option called subscription settings and the option is there to cancel.  There is no notice period required, the day before you are billed is fine and you can cancel at any stage.  You can also pause your subscription instead if you prefer.

WHAT BOOK COMES IN THE BOXES?

Ah ha...now thats where the surprise lies.  Its a closly guarded secret.  Every month, we read, research and discuss what books to send the following month.  We talk to book bloggers, reviewers & publishers to ensure the book we do choose is the ideal fit for you.  However, you can specify the genre you prefer if you wish for your subscription.

WHAT IF I HAVE READ THE BOOK?

We would hate if this happens and it is a rare but possible risk as some of you are very well read.   But we will fix it.  We will arrange for a refund or replacement book to be sent straight to you and if you can send us back the book we will credit your account with the postage costs.  If this does happen please let us know immediately.

HOW MUCH IS DELIVERY?

It is free, completely free anywhere in Ireland.  No charge at all.  This applies to all subscriptions and gift boxes.

 

Monthly Subscription Box

 

Europe including United Kingdom €7

Rest of World €12

 

Once off Box 

 

Worldwide flat rate of €12

 

Advance Subscriptions

 

Worldwide flat rate of €12 per box

3 month subscription is EUR36

6 month subscription is EUR72

12 month subscription is EUR144

 

DO YOU DELIVER OUTSIDE OF IRELAND?

Of course.  We are very serious in our quest for global domination.  We do have to charge for shipping outside of Ireland, we are sorry for this but postal rates are extremely high...possibly because we are on an island.  Its a great island but it does mean a ship or plane is needed to get stuff off it and these are apparently very expensive....sigghhhhhh!!! 

One time gift box delivery worldwide is EUR12 

Subscription box delivery in Europe is EUR7 & worldwide is EUR12

 

WHAT IS YOUR RETURN POLICY?

We accept returns up to 14 days after you receive them.  Just email us...thebookresortie@gmail.com or use the contact us page to let us know you are returning your box and we will refund your card once we receive the box back.  Please don't eat the chocolate before sending it back!

HOW MUCH IS THE MONTHLY SUBSCRIPTION BOX?

The subscription box is €23 per month and comes with free delivery in Ireland.  You are billed when you first sign up and then on the same day every month thereafter.  

European Shipping Rates

€12

International Shipping Rates

€16

HOW MUCH IS THE ONE TIME GIFT BOX?

The classic gift box is a one time purchase of €25 and has free delivery in Ireland.  There is a flat shipping rate of €12 for everywhere else .

The luxury gift box is a one time purchase of €59 and has free delivery in Ireland.  There is a flat shipping rate of €17 for everywhere else .

SPECIAL REQUESTS?

We get a lot of requests-practically daily and we are able to accommodate almost everyone.  Below are some examples that we have been asked.

No chocolate, gluten free chocolate, two books, different delivery date, specific books, pay by bank transfer to name a few.

Just ask, if we can do it, we will.

WHAT ARE YOUR CHRISTMAS DELIVERY DATES & CUT OFFS?

Subscriptions

January subscriptions will ship on 2nd January 2020 as the 1st January is a bank holiday in Ireland

Advance Subscriptions

Advance subscriptions purchased during December 2019 will begin shipping on 2nd January 2020.

One time Gift Boxes 🎁

Our cut off for one time gift boxes is Friday 20th December @3pm.  

One time gift boxes placed after this date will not be delivered before Christmas. 

 

 

Free Shipping in Ireland

thebookresort

Follow us on Instagram @thebookresort sometimes we give away seriously good stuff.

Address: Butlerstown, Co Waterford

Phone: (+353) 083 132 9794

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