Here to help
Help & FAQs
Find answers about our gift boxes, book subscriptions, delivery and ordering.
Are the books brand new?
Can I buy a book subscription as a gift?
Can I buy a prepaid book subscription as a gift?
Can I change or cancel an order after placing it?
Can I change the genre on my book subscription?
Can I change the gift message after ordering?
Can I change the shipping address after placing my order?
Can I choose a delivery time?
Can I choose a shipping date?
Can I choose the book for my gift box?
Can I choose the delivery date?
Can I create my own gift box?
Can I include a gift message?
Can I order by phone?
Can I order today for Christmas, a birthday or another special occasion?
How do I manage my monthly book subscription - pause/cancel/change genre etc?
Can I send a gift anonymously?
Can I send a gift directly to the recipient?
Can I send gifts to more than one address?
Can I swap an item in a gift hamper?
How do I track my order?
Can you cater for dietary requirements?
Do you offer corporate gifts?
Do you ship outside of Ireland?
Does the recipient need to activate their gift subscription?
How do I know they'll like the book?
How do "The Book Resort" book subscriptions work?
How do you choose the books?
How does billing work for my monthly subscription?
How does the shipping calendar work?
How far in advance can I order a gift?
How long does delivery in Ireland take?
How much does shipping cost?
I'm buying for someone whose taste in books I don't know. Is The Book Resort a good gift?
What book genres do you offer?
What happens if my gift arrives damaged?
What happens if my parcel is delayed or doesn't arrive?
What happens if someone has already read the book?
What happens if the recipient isn't home?
What kind of books can I expect to receive?
What kind of packaging do you use?
What payment methods do you accept?
When will my order be shipped?
When will the first book subscription box arrive?
Will the receipt be included in the gift box?
Will the recipient know who sent the gift?
We couldn't find an answer
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