Here to help

Help & FAQs

Find answers about our gift boxes, book subscriptions, delivery and ordering.

Are the books brand new?

Yes. Every subscription and gift hamper includes a brand-new book. We don't include used or second-hand books.

Can I buy a book subscription as a gift?

Yes. In fact, many of our book subscriptions are bought as gifts.

Each monthly book box includes a brand-new book, delicious chocolate and an lovely surprise all beautifully presented and delivered directly to the recipient.

You can choose the book genre you think they'll enjoy, or choose Surprise Me/Mixture if you're not sure.

We also offer prepaid book subscriptions if you'd prefer to pay for the full gift in advance.

Can I buy a prepaid book subscription as a gift?

Yes. We offer prepaid book subscriptions for 1, 3, 6 and 12 months, making them a wonderful gift for book lovers.

You can choose to purchase these as a one-off gift or as a recurring subscription, depending on your preference.

Every subscription includes a brand-new book, delicious chocolate and a lovely surprise gift, beautifully presented and delivered each month.

Can I change or cancel an order after placing it?

If your order hasn't been shipped yet, we can usually make changes or cancel it for you.

Contact us as soon as possible with your order number and let us know what you'd like to change.

We prepare and ship orders quickly, particularly those placed before 3pm, so the sooner you contact us, the better chance we have of making the change before your order leaves us.

Can I change the genre on my book subscription?

Yes. You can change your book genre at any time through your subscription account.

You can choose from Bestseller, Thriller & Suspense, Crime, Romance, Irish Author or Surprise Me/Mixture.

Any change you make will apply to your upcoming subscription boxes.

Can I change the gift message after ordering?

Yes, if we haven't shipped your gift yet.

Contact us as soon as possible with your order number and the new gift message and we'll do our best to change it before your order is shipped.

If your gift has been shipped we won't be able to change it.

Can I change the shipping address after placing my order?

If your order hasn't been shipped yet, we can usually change the shipping address for you.

Contact us as soon as possible with your order number and the correct address and we'll update it before your gift leaves us.

Once an order has been shipped, we cannot change the address, but get in touch.

Can I choose a delivery time?

Unfortunately not. As all of our gifts are delivered by An Post, we're unable to choose a specific delivery slot.

Your gift will usually arrive around the same time as your recipient's regular post, so if they're normally used to seeing their post arrive in the morning or afternoon, that's when they'll usually receive their gift too.

We'll email you a tracking number as soon as your order has been shipped, so you can follow its journey using An Post Track & Trace.

If you're planning ahead for a special occasion, you can also choose a shipping date during checkout. Just allow 1–2 working days for delivery within the Republic of Ireland.

Can I choose a shipping date?

Yes. You can choose your preferred shipping date in your cart using our shipping calendar.

Simply select the date you'd like us to ship your order, and we'll take care of the rest.

When choosing your shipping date, remember to allow 1–2 working days for delivery within the Republic of Ireland.

If you don't select a shipping date, we'll ship your order as soon as possible. Orders placed before 3pm, Monday to Friday, are usually shipped the same working day, while orders placed after 3pm, or on weekends and public holidays, are usually shipped on the next working day.

Can I choose the book for my gift box?

No. Simply choose the genre and we'll carefully select a book from that genre on your behalf.

Every book included by The Book Resort is personally chosen by us. Rather than offering thousands of titles to browse, we use our experience to select a book that we believe will make a wonderful gift.

We focus on contemporary fiction, award winners, bestselling books, hidden gems and exceptional Irish authors.

We generally don't include:

  • Horror
  • Fantasy
  • Non Fiction Books
  • Books that are part of a series
  • Very niche titles that may not appeal to most readers

Our aim is to choose books that are enjoyable and well written.

If you are a subscriber and have already read the book we send, simply let us know and we'll include an additional book in your next box at no extra cost. If you received a gift box with a book you have already read, we will pop another book in the post for you.

Can I choose the delivery date?

Not exactly. You can choose the date you'd like us to ship your gift using the shipping calendar in your cart.

We'll ship it on the date you select. Delivery within Ireland usually takes 1–2 working days after shipping.

Because delivery is handled by An Post, we're unable to guarantee a specific delivery date. If your gift is for a particular occasion, we recommend allowing enough time for delivery when choosing your shipping date.

Can I create my own gift box?

Yes. Our Create Your Own Gift Box lets you build a gift especially for the person you're buying for.

Choose from books, Irish chocolate, candles, skincare, socks, stationery and other gifts, and we'll bring everything together in one of our signature gift boxes.

You can also add a personal message, which we'll handwrite on a card and include with your gift.

Once you've finished, simply send it directly to the recipient or have it delivered to yourself.

Can I include a gift message?

Yes. Every gift box includes a complimentary handwritten card. We can also include a card in the first subscription box if you wish.

Simply write your message in the cart and we'll handwrite it onto one of our lovely cards before your order is shipped.

We never include pricing or receipts inside the gift box.

Can I order by phone?

Yes. If you'd prefer to place your order by phone, we'd be happy to help.

Simply give us a call during our opening hours on 051 399133 and we will answer any questions you may have and help you choose the perfect gift if you'd like some advice.

If we're unable to answer your call straight away, please leave a message and we'll get back to you as soon as we can.

Can I order today for Christmas, a birthday or another special occasion?

Yes. You don't need to wait until the last minute to order.

Using the shipping calendar in your cart, you can order your gift in advance and choose the date you'd like us to ship it.

Whether you're planning for a birthday, Christmas, an anniversary, a new home or another special occasion, ordering early means your gift is organised well ahead of time while still arriving at the right time.

How do I manage my monthly book subscription - pause/cancel/change genre etc?

Managing your monthly book subscription is easy through your online subscription account.

You can pause your subscription, change your book genre, update your shipping address, change your payment method, change your renewal date or cancel your subscription whenever you need to.

If you're having any difficulty making a change, just contact us and we'll be happy to help.

Please note that some special subscription offers may have a minimum term.

Can I send a gift anonymously?

Yes. We never include receipts, invoices or pricing information with any of our gifts.

If you'd like your recipient to know who their gift is from, simply include your name in your gift message during checkout.

If you leave your name out of the gift message, the recipient won't know who sent the gift unless you tell them yourself.

Can I send a gift directly to the recipient?

Absolutely. In fact, most of our gifts are sent directly to the recipient.

Simply enter the recipient's name and address during checkout, and we'll deliver your gift straight to their door.

You can also include a gift message in your cart, which we'll write on one of our beautiful greeting cards and include with your gift.

Don't worry about receipts or invoices either—we never include pricing information inside our gift boxes or book subscriptions. Your receipt is sent to you by email only.

Every order is beautifully presented and carefully packaged.

Can I send gifts to more than one address?

Yes. You have a couple of options.

Option 1: Place a separate order for each delivery address.

Option 2: Place all of your gifts in one order using a single delivery address, then Contact Us with the different delivery addresses and let us know which gifts should be sent to each address.

If you're sending a larger number of gifts, for example for a company, team or Christmas gifting, please contact us and we'll be happy to help organise everything for you.

Can I swap an item in a gift hamper?

No harm in asking, if we can - we will.

Use the Contact Us page to get in touch.

How do I track my order?

All of our orders are sent with An Post using a tracked delivery service.

As soon as your order has been shipped, we'll email you your tracking number so you can follow your gift's journey.

You can track your order using An Post Track & Trace:

If you haven't received your tracking email, please check your junk or spam folder first. If you still can't find it, just get in touch and we'll be happy to help.

Can you cater for dietary requirements?

We understand that dietary requirements are important and will always do our best to help where we can.

Depending on availability, we're often able to include dark chocolate, vegan chocolate or, occasionally, gluten-free treats.

Because the products included in our gift hampers change throughout the year, we can't guarantee that every dietary request can be accommodated. If you have a specific requirement, please contact us before ordering and we'll let you know what's possible.

Do you offer corporate gifts?

Yes. We offer corporate gift hampers for businesses of all sizes, whether you're thanking clients, rewarding employees, welcoming new team members or celebrating a special occasion.

We can help with larger orders, deliveries to multiple addresses, personalised handwritten messages, quotations, VAT invoices and payment by bank transfer. Volume discounts may also be available for larger orders.

To learn more about our corporate gifting service or request a personalised quotation, please visit our Corporate Gifts page or contact us—we'll be delighted to help you create the perfect gifts for your business.

Do you ship outside of Ireland?

Yes. We ship throughout the island of Ireland, including Northern Ireland, as well as to Great Britain and many countries across Europe.

All international orders are sent with An Post and include tracking. Once your order has been shipped, we'll email you your tracking details.

Delivery times and shipping costs vary depending on the destination.

If you're sending a gift for a special occasion, we recommend allowing up to 10 working days for international deliveries.

Does the recipient need to activate their gift subscription?

No. The recipient doesn't need to activate their book subscription before they start receiving their monthly boxes.

When you place your order, you'll receive an e-voucher in your confirmation email. If you'd prefer a physical gift voucher, we can also post one on request.

The subscription will begin automatically, with the first book subscription box shipped on the first working day of the following month. If the first falls on a weekend or bank holiday, it will be shipped on the next working day.

The recipient doesn't need to redeem a voucher or activate the subscription before they can enjoy their gift.

How do I know they'll like the book?

It's one of the questions we're asked most often, whether you're treating yourself or buying a gift for someone else.

The truth is, no one can guarantee that every reader will love every book. What we can promise is that every book we choose has been carefully selected because we believe it will make a lovely gift and is a great read.


Selecting books isn't just part of our business—it is our business. We spend the year reading new releases, reviewing publisher recommendations, following literary awards and discovering books from both established and emerging authors. The books are why The Book Resort exists.

We look for books that we think reader will genuinely enjoy and recommend to others, while avoiding books that are part of a series, overly niche, horror, fantasy, violent or contain explicit content.

It's actually quite uncommon for someone to have already read the book we send. On the rare occasion they have, we'll happily replace it free of charge.

How do "The Book Resort" book subscriptions work?

Getting started is easy.

Simply choose your preferred genre here>Monthly Book Subscription and we'll take care of the rest. If you would prefer to pay in advance, have a look at our Advance Book Subscription.

Each monthly book box includes a carefully selected brand-new book, a delicious chocolate treat and a lovely gift, all from local Irish businesses all delivered directly to you or your recipient.
Your first payment is taken when you place your order. After that, your subscription renews automatically every 30 days until you decide to pause or cancel it.

Our book subscriptions are designed to be flexible. You can pause your subscription, change your genre, update your shipping address or cancel* at any time through your customer account.

Subscriptions are shipped on the first working day of each month. If the first day falls on a weekend or bank holiday, they'll be shipped on the next working day.

*Some subscription offers have minimum terms.

How do you choose the books?

Our books are personally selected by one of us. We spend the year reading new books, reviewing publisher recommendations, following literary awards and discovering great reads from both established and new authors.

We're looking for books that readers genuinely enjoy and would recommend to others.

We specialise in contemporary adult fiction. Our collections include bestselling fiction, thrillers & suspense, crime fiction, romance and books by Irish authors.

Just as importantly, we carefully consider what not to include. We tend to avoid books that are part of a series, overly niche, violent, horror, fantasy or contain explicit content.

How does billing work for my monthly subscription?

Monthly book subscriptions renew automatically every 30 days from the date you placed your original order.

Your payment method will be charged automatically on your renewal date, and your subscription will continue until you pause or cancel or we can do it on your behalf.

You can also update your payment method or change your renewal date through your subscription account.

Please note that some special subscription offers may have a minimum term.

How does the shipping calendar work?

Our shipping calendar lets you order a gift today and choose the date you'd like us to ship it.

Simply use the calendar in your cart to select your preferred shipping date. We'll hold your order and ship it on the date you've chosen.

We ship orders Monday to Friday. Orders placed before 3pm are usually shipped the same working day if no future shipping date has been selected. Orders placed after 3pm, at weekends or on bank holidays are usually shipped on the next working day if no future shipping date has been selected.

Please note that the date you select is the date we ship your gift, not the date it will arrive. Delivery within Ireland usually takes 1–2 working days after shipping.

Weekends and bank holidays are not available to select as shipping dates because we don't dispatch orders on those days.

If you don't choose a shipping date, we'll send your order as soon as possible.

How far in advance can I order a gift?

You can order your gift in advance and use the shipping calendar in your cart to choose a future date for us to send it. You can order up to 12 months in advance.

This is particularly useful for birthdays, anniversaries, Christmas and other occasions when you'd like to get your gift organised early.

The date you choose is the date we ship your gift. Please allow 1-2 working days for delivery after shipping in Ireland.

How long does delivery in Ireland take?

Orders placed before 3pm, Monday to Friday, are usually shipped the same working day. If you choose a different shipping date, we'll ship your order on your selected date instead.

Most orders within the Republic of Ireland are delivered within 1–2 working days using our tracked An Post delivery service. Once your order has been shipped, we'll email you your tracking details. You can track your parcel using An Post Track & Trace.

If you're ordering in advance, you can choose your preferred shipping date during checkout using our shipping calendar.

How much does shipping cost?

We offer free tracked shipping throughout the Republic of Ireland and Northern Ireland on all orders over €24.95.

For orders under €24.95, shipping is €5.95.

Shipping to Great Britain and Europe is €15.

All of our orders are sent with An Post and include tracking so you can follow your gift's journey from dispatch to delivery.

I'm buying for someone whose taste in books I don't know. Is The Book Resort a good gift?

Absolutely. In fact, many of our customers are buying for someone whose reading tastes they don't know well.

Every book is personally selected because we believe it will make a wonderful gift. We focus on contemporary adult fiction with broad appeal, including bestselling fiction, exciting new releases, hidden gems and exceptional Irish authors.

We also carefully consider what not to include, avoiding books that are part of a series, overly niche, violent, horror, fantasy or contain explicit content.

It's actually quite uncommon for someone to have already read the book they receive. On the rare occasion they have, simply let us know and we'll happily replace it free of charge.

Our aim is simple: to send a great book they'll genuinely look forward to reading.

What book genres do you offer?

We specialise in contemporary adult fiction and currently offer the following genres:

  • Bestsellers
  • Thrillers & Suspense
  • Romance
  • Irish Authors
  • Surprise Me

Every book is personally selected by us because we believe it is a great read.. Alongside bestselling authors, we also love introducing readers to outstanding new releases, hidden gems and exceptional Irish writers.

Whichever genre you choose, you can expect a book that we'd be delighted to give as a gift ourselves.

What happens if my gift arrives damaged?

We're very careful when packing our gifts, but if something arrives damaged, please let us know.

Send us a photo of the damaged item or gift box along with your order number and we'll sort it out for you as quickly as possible.

We want every gift to arrive exactly as it should, so if something has gone wrong in transit, we'll make it right.

What happens if my parcel is delayed or doesn't arrive?

Most orders within Ireland arrive within 1–2 working days after shipping, but occasionally a parcel can take a little longer.

You'll receive tracking details when your order is shipped so you can follow its journey with An Post.

If your tracking hasn't updated, your parcel appears to be delayed or you're worried it may be lost, contact us with your order number. We'll check it for you and, if necessary, follow it up with An Post.

You won't be left trying to sort out a missing gift on your own.

What happens if someone has already read the book?

If you've already read the book we send, simply let us know and we'll include an additional book in your next box at no extra cost.

There is no need to return the original book—you can keep it, pass it on to a friend, donate it or enjoy having it in your collection.

This policy applies to our monthly book subscription and is one of the ways we help ensure every delivery remains a pleasure to receive.

What happens if the recipient isn't home?

Our gifts are sent using An Post tracked shipping.

If the recipient isn't home when delivery is attempted, An Post will handle the parcel according to their usual delivery procedures - that may include leaving the item in a safe place or bringing the parcel to the depot for collection. The tracking information will have the latest update and any available delivery instructions.

If you're concerned about a delivery, contact us with your order number and we'll be happy to help.

What kind of books can I expect to receive?

Some of the books we've recently included are:

Nesting by Roisín O'Donnell, The Names by Florence Knapp, I Will Kill You by B.A. Paris, Deadly Evidence by Marie Cassidy, The Women by Kristin Hannah, The Compound by Aisling Rawle, Everyone Is Lying to You by Jo Piazza, Yesteryear by Caro Sanderson, That Time Everything Was on Fire by Kerry Downes, The Lighthouse Secret by Carmel Harrington, The Boy from the Sea by Garrett Carr.

These examples give you an idea of the style and quality of books we look for.

What kind of packaging do you use?

Our gifts are packed in our black glossy signature gift boxes.

Our gift boxes are FSC certified, meaning the paper and board used come from responsibly managed forests and other controlled sources.

We use protective packaging where needed to help products arrive safely, and our mailing bags, tissue paper and gift boxes are all recyclable.

We want the packaging to do two jobs well: protect what's inside and make the gift feel special when it's opened.

What payment methods do you accept?

We accept a range of secure payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and One4all Gift Cards. We also accept Klarna.

Your available payment options will be displayed during checkout, depending on your device and browser.

All payments are processed securely, so you can shop with confidence.

When will my order be shipped?

We ship orders Monday to Friday with An Post. Orders placed before 3pm are usually shipped the same working day. Orders placed after 3pm, or on weekends and public holidays, are usually shipped on the next working day.

If you're sending a gift for a special occasion, you can choose your preferred shipping date in your cart. Simply allow 1–2 working days for delivery within the Republic of Ireland when selecting your shipping date. If you don't choose a shipping date, we'll ship your order as soon as possible using the times above.

Our monthly book subscriptions are shipped on the first working day of each month. If the first day falls on a weekend or public holiday, they'll be shipped on the next working day.

Once your order has been shipped, we'll email you your tracking number so you can follow your gift's journey using the An Post Track & Trace service.

Delivery within the Republic of Ireland usually takes 1–2 working days after your order has been shipped.

When will the first book subscription box arrive?

Our monthly book subscription boxes are shipped on the first working day of each month. If the first falls on a weekend or bank holiday, we'll ship on the next working day.

Delivery within Ireland usually takes 1–2 working days after shipping.

If you're buying a subscription as a gift for a particular occasion, you can order in advance so everything is organised before the recipient's first box is due.

Will the receipt be included in the gift box?

No. We never include receipts, invoices or pricing information inside any of our gift or subscription boxes.

Your order confirmation and receipt are sent by email to the person placing the order, making it easy to send gifts directly to family, friends or colleagues with confidence.

Your recipient will receive only the beautifully presented gift and your handwritten message (if you've included one).

Will the recipient know who sent the gift?

The recipient will know who the gift is from if you include your name in your gift message.

We don't include prices or a receipt inside the gift box, so your billing information won't be shown to the recipient.

Your personal gift message is handwritten on a card and included with the gift. If you'd prefer to send the gift anonymously, simply leave your name out of the message.