Frequently Asked Questions

The Book Resort

The Book Resort is an Irish family run book subscription and gifting company based in Waterford. We deliver luxury gift boxes, beautifully presented with wonderful new books, delicious chocolate and artisan surprises to book lovers worldwide every day. 

Subscriptions and a range of once off gift boxes are available with a gorgeous handwritten card included if you wish. The majority of our suppliers are Irish (even our boxes are made in Ireland) and we offer our customers complimentary shipping in Ireland (and the north of Ireland). Enjoy fabulous products and exceptional customer service when you shop with us. 

You can read about how it all started here

CRO number>>647375   

Account

If you have a subscription account, please log in here.

All other accounts can log in here.

If you are having any issues, please contact us and we will be able to help you. 

Each standard subscription box will have a brilliant new book, a large delicious bar of chocolate & a little artisan gift (curated for males & females) from a small Irish business. You can choose the genre of the book in the checkout. Standard subscriptions are 33 per month and can be paid monthly or in advance.

We also have a bespoke subscription option where you can mix and match the contents of your box. If you fancy 2 bars of gourmet chocolate every month? Or maybe you don't care about anything else and just want the books? Would you like a large surprise from an Irish company instead of chocolate? Or maybe no surprise? Each bespoke box starts off with a book from a genre of your choosing and you can add as many or as few extras as you wish. Bespoke subscriptions start at Eur23 per month.   

Shipping & Delivery

Shipping Schedule

Subscription boxes ship on the 1st working day of every month. If the 1st of the month is a weekend or bank holiday, subscription boxes will ship on the next working day.

One time gift boxes ship 1-2 working days after you order. We ship boxes every day and we have excellent inventory control so there should be no delay with your box being shipped.

Length of time for delivery depends on the delivery country, see below>>

Ireland and the north of Ireland

Subscription Boxes - 1-2 working days after shipping

One Time Boxes - 1-2 working days after shipping

United Kingdom

Subscription Boxes - Allow up to a week

One Time Boxes - Allow up to a week 


Europe 

Subscription Boxes - Allow up to a week  

One Time Boxes - Allow up to a week  

USA & Canada

Subscription Boxes - Allow up to 10 days

One Time Boxes - Allow up to 10 days


The last day for Christmas shipping 2022 for one time gift boxes is as follows:

Ireland including the north of Ireland

  • 22 December 2022

United Kingdom & Europe

  • 9 December 2022

 

The last date for subscription orders is as follows:

  • 30th November - for December subscriptions ( shipping on 1st December 2022)
  • 31st December - for January subscriptions (shipping on January 4th 2023)

Irelan including the north of Ireland

Subscription Boxes - Free

One Time Boxes - Free

 

United Kingdom

Subscription Boxes - €15

One Time Boxes - €15

 

Europe

Subscription Boxes - €18

One Time Boxes - €25

 

We are very conscious of the environment and keen to minimise our impact on the planet.

Our black signature boxes are FSC accredited.  FSC stands for Forest Stewardship Council, which means it meets the "gold standard" ethical production.

Our tissue paper is reusable and recyclable and our mailing bags are recyclable too.

 

Miscellaneous

If this does happen, please accept our apologies. Just contact us here and let us know and we will pop another book in the post for you. **applies to Ireland and north of Ireland only**

 

You do not need to send us the first book back. Please gift/donate or pass on the first book to someone you know who would like it.  

We do indeed, we have an online book club on Facebook called The Book Resort Book Club.   

It is open to everyone so please do join us here

Our Instagram is here and our Facebook page is here.

We do indeed, please read our refund/return policy here